ppvip Responsible Gaming Guidelines
Betting is entertainment — it is not a source of income. ppvip wants every member to play safely, consciously, and in a controlled manner. On this page, learn how to set your own limits, recognise signs of a problem, and get help when needed.
Why is Responsible Gaming Important?
Online betting and casino games are a source of enjoyment for many people. However, when entertainment turns into a habit and starts affecting other areas of life, it needs to be taken seriously. ppvip believes an informed player is their own best protection.
Under our Terms and Conditions, all services on the platform are for persons aged 21 and above only. No account can remain active without age verification. We conduct regular monitoring to prevent fraudulent registration by minors.
Never spend money on betting that you need for your daily life. Set a weekly or monthly budget and stay within that limit. Chasing losses by betting more to recover money you have lost is never the right decision.
ppvip's Privacy Policy clearly states that we keep your personal information secure and do not share it with third parties. We place equal importance on the security and transparency of your account.
Before playing, ask yourself — is this truly for entertainment? Are you in a state of mind to make a sound and informed decision? If the answer is no, taking a break is the sensible choice. You can find more questions and answers about responsible gaming on our FAQ page.
Tools to Limit Yourself
ppvip provides some important tools and options to help you stay in control of your gaming.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once that limit is reached, no further deposits will be possible until the period resets.
Session Time Limit
Set a limit on how long you play in a single session. When the set time is up, you will be automatically logged out and can take a break.
Temporary Break
Temporarily close your account for a set number of days. Breaks are available from 24 hours up to 6 months. Logging in or betting will not be possible during this time.
Self-Exclusion
Choose a long-term self-exclusion — from 6 months up to permanent. Taking this step will fully close your account and prevent new registrations.
Loss Limit
Set a maximum amount you can lose within a given period. Once that limit is reached, you will not be able to place further bets.
Live Support Assistance
Contact our 24/7 live chat support to set any limit or request self-exclusion. Our team is available to assist you in both Bangla and English.
Warning Signs of Problematic Betting
If any of the following signs apply to you or someone you know, consider seeking help.
- Repeatedly betting more after a loss in an attempt to recover lost money
- Hiding the amount you bet from family or friends, or lying about it
- Feeling restless, angry, or depressed when not betting
- Prioritising betting over eating, sleeping, or work
- Spending money on betting that is needed for daily expenses, debt repayment, or family needs
- Repeatedly trying to cut back but failing, and losing control over yourself
- Suffering damage to relationships, employment, or studies because of betting
Where to Get Help?
Acknowledging a problem takes courage. You are not alone — help is available from various places.
ppvip Live Chat Support
ppvip's 24/7 live chat support is ready to help directly in Bangla. Log in to your account and open the live chat. Share your concerns about self-exclusion, setting limits, or anything else — our team will assist you with full confidentiality.
Contact by Email
If you are not comfortable speaking directly, write to us by email. Let ppvip's support email address know your situation. Email support is also active around the clock and responses are given in both Bangla and English.
Family and Trusted Friends
Talk to the people close to you. A family member or trusted friend can often provide the most effective support. Opening up about your situation is the first step toward change.
Professional Counselling
Visit a psychiatrist or counsellor. In Bangladesh, treatment for addiction-related problems is available at government hospitals and private mental health centres. Seeking professional help is not a sign of weakness — it is a sign of good judgement.
Community Support Groups
Groups that help people recover from gambling addiction offer the opportunity to share experiences in a safe environment. Talking to others facing the same problem reduces feelings of isolation and makes it easier to find a way forward.
Information and Self-Help Resources
Educate yourself. There is a lot of reliable information available in Bangla on the causes, effects, and solutions of gambling addiction. Gaining knowledge is an important way to regain control over yourself.
ppvip's Commitment
To ensure responsible gaming, ppvip consistently follows the steps below.
Age Verification
Age is verified at registration to ensure no one under 21 can open an account. Suspicious accounts may be suspended at any time pending additional information.
Protection of Minors from Advertising
ppvip never runs advertising targeted at minors. All our marketing activities are directed at adult audiences.
Monitoring At-Risk Behaviour
Our system identifies unusual betting patterns. If signs of a problem are detected in a member's behaviour, our team contacts them and offers support.
Respecting Self-Exclusion
When someone chooses self-exclusion, that decision is fully respected. Promotional communications are stopped during the exclusion period and any attempt to re-register is blocked.
Round-the-Clock Support
Whenever you need it — day or night — ppvip's 24/7 support team is ready to assist in both Bangla and English. Contact us via live chat or email, whichever is more convenient for you.
Common Questions About Responsible Gaming
Contact ppvip Support
For any matter related to responsible gaming — from setting limits to self-exclusion — our support team is available around the clock.