ppvip Privacy Policy
Your personal information is very important to us. This policy explains in detail how ppvip collects your information, what it is used for, and how it is kept secure.
This Privacy Policy ("Policy") has been prepared by the authority operating the ppvipbet.cam platform ("ppvip", "we", "us"). By using our platform, you are considered to have agreed to all the terms of this Policy. Please read this entire Policy carefully before creating an account on ppvip. To learn the detailed rules for using our services, please read the Terms and Conditions.
This platform is intended only for adults aged 21 or above. Minors may not use this service and we do not knowingly collect any personal information from them.
1 What Information We Collect
ppvip collects various types of information for the purpose of providing services to you, as listed below. The information comes from two main sources — what you provide directly, and what is generated automatically while using the platform.
1.1 Information Provided Directly
- Full name, date of birth, and nationality
- Email address and mobile number
- Residential address
- National ID card or passport details (for identity verification)
- Payment information — bKash, Nagad, Rocket, or Upay account number
- Any additional information you choose to provide voluntarily
1.2 Automatically Collected Information
- IP address and browser type
- Device information (operating system, model)
- Session duration and page browsing history
- Login time and approximate location data
- Data obtained through cookies and similar technologies
1.3 Information Received from Third Parties
For the purpose of identity verification or fraud prevention, we may collect information from trusted third-party verification services. This process is carried out following strict security protocols.
2 Purpose of Using Information
ppvip uses the collected information for specific and lawful purposes. Those purposes are detailed below:
- To complete account registration and identity verification
- To process deposits, withdrawals, and financial transactions
- To ensure platform security and prevent fraud
- To monitor gaming activity and implement responsible gaming policies
- To provide customer support and live chat services
- To send bonuses, promotions, and personalised offers (subject to your consent)
- To improve platform quality and resolve technical issues
- To meet applicable legal obligations
We do not use your information for any irrelevant or unlawful purpose. We follow a minimum-necessity principle when using data.
3 Information Storage and Security
ppvip uses industry-standard security measures to keep your personal information safe. All information stored on our servers is protected by SSL (Secure Socket Layer) encryption.
3.1 Technical Security Measures
- 256-bit SSL encryption for all data transfers
- Regular security audits and vulnerability testing
- Two-factor authentication (OTP) system
- Restricted access — only authorised staff can access your information
- Firewall and anti-fraud systems active at all times
3.2 Data Retention Period
We retain your information for the entire period your account is active and, after account closure, for as long as required to meet applicable legal obligations. Financial transaction records are retained for the mandatory period prescribed by law.
4 Sharing Information with Third Parties
ppvip never sells your personal information or shares it with third parties for commercial purposes. However, certain information may be shared with specific parties in the following circumstances:
4.1 Payment Processors
To complete deposits and withdrawals, we share the necessary information with payment service providers such as bKash, Nagad, Rocket, and Upay. This data sharing is used solely to complete transactions.
4.2 Identity Verification Services
During the account verification process, certain identity-related information may be shared with trusted KYC service providers.
4.3 Legal Obligations
Information may be provided to authorities in response to court orders, government directives, or applicable legal requirements. In such cases, we provide only the information legally required.
4.4 Technology and Gaming Partners
Technology providers and game studios that support platform operations have limited access, only to the extent necessary to deliver their specific services.
5 Cookies and Tracking Technology
The ppvip platform uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help remember your preferences on return visits.
5.1 Types of Cookies We Use
- Essential Cookies: Required to maintain login sessions and ensure security.
- Functional Cookies: Remember your language preference and other personal settings.
- Analytics Cookies: Used to understand how users are using the platform.
- Advertising Cookies: To show relevant offers based on your preferences (subject to your consent).
You can disable cookies at any time from your browser settings. Please note that disabling essential cookies may cause some platform features to not work properly.
6 Your Rights and Options
ppvip believes you should have control over your own information. Your rights are listed below:
6.1 Right to Access Information
You can view and download the personal information stored in your account at any time. Please contact our support team for this.
6.2 Right to Correct Information
If any of your information is incorrect or incomplete, you can request a correction through our customer support. We will verify and make the necessary changes promptly.
6.3 Request to Delete Information
In certain circumstances you may request that your information be deleted. However, financial transaction records and information required to meet legal obligations may not be possible to delete.
6.4 Opting Out of Marketing Communications
You can stop receiving promotional emails or messages at any time. To do so, change your preferences in account settings or contact the support team.
7 Protection of Minors
ppvip's services are entirely for adults. No person under the age of 21 may register on this platform, and we do not knowingly collect information from any minor.
If we find that a minor's information has been collected by mistake, that information will be deleted immediately and the associated account will be closed. If a parent or guardian suspects their child is using this platform, please notify our support team immediately.
8 International Data Transfers
ppvip's servers and data processing operations may be conducted in various countries. The countries where your data is processed may not have the same level of data protection laws as Bangladesh. However, we ensure that the protection standards described in this policy are maintained in every case.
For data transfers, we ensure relevant legal protection frameworks and contractual obligations so that your information remains protected everywhere.
9 Policy Changes and Updates
ppvip may update this Privacy Policy at any time due to business needs, technical changes, or legal requirements. For significant changes, we will notify you via your registered email or through a notice on the platform.
Continued use of the platform after a change is made will be considered as your agreement to the new policy. It is therefore a good practice to review this policy before each new session.
10 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. ppvip's support team is available 24/7 to assist in both Bengali and English.
- Live Chat: available directly from any page on the platform
- Email: [email protected]
To learn more about our platform and ppvip, read the About Us page. You can also visit our Frequently Asked Questions for answers to common queries.